Shipping policy

Shipping Policy

Thank you for shopping with us. Please read our shipping policy carefully to understand how and when your order will arrive.

Order Processing Time

  • All orders are processed within 1–5 business days (Monday–Friday).
  • Orders are not processed or shipped on weekends or public holidays.
  • During high-demand periods (holidays, promotions, etc.), processing times may be slightly extended.

Shipping Times

Because we ship directly from our suppliers, delivery times vary depending on your location.

  • United States: 7–15 business days

Please note that these are estimated delivery times and are not guaranteed.

Tracking Information

  • Once your order has shipped, you will receive a confirmation email with tracking information.
  • Please allow 2–5 business days for tracking information to update in the carrier’s system.

Split Shipments

If your order contains multiple items, they may be shipped separately from different warehouses to ensure faster delivery. You may receive multiple tracking numbers.

Customs, Duties & Taxes

International shipments may be subject to customs fees, import duties, or taxes depending on your country’s regulations. These charges are the responsibility of the customer and are not included in our product prices or shipping fees.

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error, contact us immediately before the order is processed.

Delayed or Lost Packages

While we work closely with our shipping partners, delays may occur due to customs processing, carrier issues, or peak seasons. If your package appears delayed or lost, please contact us and we will assist you in resolving the issue.

Order Not Received

If your tracking shows “delivered” but you have not received your package, please check with your local post office or neighbors first. If the issue persists, contact us within 7 days of the delivery status update.

Contact Us

If you have any questions regarding shipping, please contact our support team

We appreciate your patience and thank you for shopping with us.